Privacy Policy

Personal Identification Information: Suisub collects information that helps identify users personally, such as names, email addresses, contact numbers, and billing details. This type of data is necessary for account creation, service delivery, and customer support.

‍Technical Data: Suisub gathers technical data such as device information, IP addresses, browser type, and version. This includes details on user interactions with the platform, collected through log files and similar technologies. This helps ensure platform compatibility and security.

‍Usage Data: To improve the user experience, Suisub collects data regarding browsing behavior, preferences, and activities on its platform. This includes information on pages viewed, interactions, and time spent on the platform.

Direct Collection via Forms: Personal data such as names and contact details are directly collected from users through online forms, including during the signup process, lead magnet forms, and inquiries made via contact forms.

‍Cookies and Tracking Technologies: suisub uses cookies and similar tracking technologies to collect data on user activities. Cookies help remember user settings and preferences, and track engagement to optimize the website experience.

‍Analytics Tools: suisub utilizes third-party analytics tools to monitor user interactions and gain insights into platform performance. These tools help in understanding how users engage with the platform, thereby allowing suisub to make improvements to enhance usability and efficiency.

The data collected from users is utilized to enhance the services provided by suisub. Specifically, data is used for:

‍Service Delivery: To effectively provide, manage, and maintain suisub's services, including communication and customer support.

‍Marketing: To personalize user experiences, deliver targeted content, send newsletters, inform users about new services, and conduct promotional campaigns.

‍Improvement of Services: To analyze user feedback, assess platform performance, and implement improvements to the functionality, usability, and features of suisub's platform.

suisub processes user data under the following legal bases:

‍User Consent: Where required by law, suisub will obtain user consent before collecting or using data for specific purposes, such as marketing.

‍Contractual Obligations: Data is processed to fulfill contractual obligations, such as providing the services requested by the user.

‍Legitimate Interests: In some cases, data processing is necessary to further suisub's legitimate interests, such as improving services and understanding how users interact with the platform, while always ensuring that user rights are respected.

suisub may share user data with third-party service providers to enhance service quality, marketing, analytics, and platform improvement. These third parties include marketing agencies, analytics platforms, and cloud service providers. Data shared is limited to what is necessary for the respective purposes, and suisub ensures that these third-party partners adhere to relevant data protection regulations.

In the event of a business merger, acquisition, restructuring, or sale, user data may be transferred to the involved parties as part of the transaction. In such instances, users will be notified, and their data will continue to be governed by the principles outlined in this Privacy Policy.

suisub may disclose user data to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to lawful requests by public authorities to meet national security or law enforcement requirements, as well as fulfilling obligations under applicable law, protecting suisub's legal rights, or preventing fraud.

suisub uses different types of cookies to improve user experience and optimize service delivery:

‍Session Cookies: Temporary cookies that are deleted after the user ends the session. These are essential for basic platform functions and navigation.

‍Tracking Cookies: Cookies used to gather data regarding user preferences, behavior, and usage to personalize the user experience.

‍Analytics Cookies: These cookies collect information about how users interact with the website to help improve its performance.

Cookies and other tracking technologies are employed to:

Enhance the functionality of the platform by remembering user preferences and login details.

Provide a personalized experience through targeted content based on user interests.

Collect analytics data that help optimize platform usability and performance.

Users can manage their cookie preferences directly through their browser settings. Most web browsers allow users to block or delete cookies if they choose to do so. However, some features of the platform may not function properly without cookies. Users may also opt out of certain tracking technologies by following the instructions provided in the cookie banner or preferences section on suisub's website.

Users of suisub have the right to access the personal data that suisub has collected about them. Users may request a copy of their personal data and ask for corrections to any inaccuracies or incomplete information. suisub is committed to maintaining accurate and up-to-date data and will promptly address any correction requests.

Users have the right to request the erasure of their personal data under certain circumstances, such as when the data is no longer needed for the purposes for which it was collected or if they withdraw their consent. In addition, users can request that suisub restrict the processing of their data if they contest the accuracy of the data or object to the data processing activities.

Users have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Users may also request data portability, meaning that they can receive their personal data in a structured, commonly used, and machine-readable format. This allows users to transfer their data to another service provider if desired.

suisub is committed to safeguarding user data through comprehensive technical and organizational security measures. These measures include data encryption, secure data transmission protocols (e.g., SSL/TLS), secure server storage, firewalls, access controls, and regular vulnerability assessments to ensure user data is protected against unauthorized access, alteration, or misuse. suisub employs role-based access to limit who within the organization can access personal data and ensures that all employees handling user data are trained on data protection best practices.

In the event of a data breach, suisub has established a clear protocol to promptly identify, contain, and mitigate the breach. This process includes notifying affected users without undue delay if their data has been compromised, as well as informing relevant regulatory authorities within the legally required time frame. suisub will provide details regarding the nature of the breach, the types of data affected, the potential consequences, and the actions users can take to protect themselves. Measures will also be taken to rectify vulnerabilities to prevent future breaches.

suisub retains user data only as long as it is necessary for the purposes outlined in this Privacy Policy. The retention period depends on the type of data and the reason for its collection:

‍Active Use: Personal Identification Information (such as names, email addresses, and contact details) will be retained as long as a user maintains an active account with suisub or actively uses suisub’s services. This allows suisub to provide uninterrupted service, billing, customer support, and other account-related features.

‍Archived Data: Once a user account is terminated, certain data may be archived to comply with legal obligations, resolve disputes, or enforce our agreements. Typically, archived data is retained for up to 5 years from the date of account closure, unless longer retention is required for regulatory compliance or legal reasons.

‍Anonymized Data: Data that has been anonymized so that it can no longer be linked back to an individual user may be retained indefinitely and used for analytical purposes, performance insights, and improving suisub’s services.

This retention policy ensures that data is kept no longer than necessary while maintaining compliance with regulatory requirements. Users may contact suisub to inquire about specific retention practices or to request the deletion of their data in accordance with applicable laws.

suisub reserves the right to amend this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any substantial modifications to the Privacy Policy will be communicated to users by prominently posting an updated version on our website and/or by sending an email notification. The revised policy will specify the date it was last updated to help users stay informed.

Users are encouraged to review this Privacy Policy periodically for any updates or changes. Continued use of suisub services following changes to the Privacy Policy constitutes acceptance of those changes. Users who do not agree with the revised Privacy Policy have the right to discontinue their use of the platform and request the deletion of their data.